Where is Renaissance Tower Located?
Renaissance Tower is located on #8 Newtown Barracks, across from the Princess Hotel and Casino
.
Is it possible to reserve a Room Online?
Online is the best, most efficient way to request a reservation. Our online reservation process requires two steps. First, you should check the room availability. The room availability shown online is updated daily to reflect our central reservations database. Then, you fill out the form giving us all of the information we will need to confirm your reservation. Within 24 hours of your reservation request, we will confirm your reservation, if possible.
If I make and Online Reservations request, is the information that I send secure?
Yes. We utilize the most secure booking engine encryption to ensure the safety of all credit card information that is entered on our Reservation Request Form.
Do you allow Children?
Yes, we do allow children however it is recommended that children under 18 must be in rooms accompanied by an adult.
Do you allow pets?
We don't accept pets in the room. Sorry for any inconvenient cause.
Do you serve meals?
Renaissance Tower does not have a restaurant however, we can do an outcall service to deliver foods to your room this will charge US$2.00 service fee.
Do you have handicapped access?
Our facility is handicap friendly and we do recommend our lower floor for our physically challenge guest. Please call or email us with your specific request.
Do You Allow Smoking?
All our rooms are non smoking.
What is your Cancellation Policy?
Cancellation Policy
All reservations have a cancellation deadline which is normally 3 days before arrival date. All conformation will be forwarded immediately to your e-mail address. All cancellation requests using confirmation number are only effective when we have confirmed by email or fax.
Full refund other than administrative fee of US$25.00 is issued if cancellations are received 3 days and more prior to arrival. If notice is received between 3 – 2 days of arrival, a 50% of deposit is refunded. For notice received less than 24 hours prior to date of arrival, no refund will be granted. WE RECOMMEND TRAVELLER’S INSURANCE… 
What time are Check-In and Check-Out?
Check- in time is 2:00 p.m. and check out time is 11:00 a.m. or earlier.
Do you have Laundry Services?
Yes, we do offer guest laundry services.
Do you provide Internet Access and Telephone Services?
Yes. We provide wireless internet access in all rooms for our guests convenience, and rooms have an internal calling directory and access to external calls.
What if you want to go to a Spa, Gym, or Health Club?
Our nearby affiliates Princess Hotel and Body 2000 provide these services. Visit our front desk for information and directions for these venues.
What forms of payment do you accept?
Upon arrival, full payment will be accepted in cash; personal checks are not accepted. We do accept Visa, Master Card, Discover, American Express cards.